Privacy Policy
Download our Mobile Banking Privacy Notice Supplement
Website Statement:
The following statement discloses our information gathering and dissemination practices for this website. The information we receive depends upon your actions when visiting this website.
When you visit our website, we collect the following information:
- The (IP) address, which we use for the purpose of counting the volume of requests we receive; and
- Information that you knowingly and voluntarily provide when you fill in your name, address, and any other information on the Contact form, other forms, or when you e-mail us.
When you voluntarily choose to send us information by accessing our website, you consent to our use of the information as stated in this notice. The information you voluntarily supply to us is used by us first and foremost to process your request or inquiry. The information may also be used by us to develop, refine, and provide products, services, and opportunities that help us meet the financial needs of our customers.
Privacy Notice:
Revised 07/2025
| FACTS | WHAT DOES CORNERSTONE BANK DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, Income, Account balances, Payment history, Credit history, Assets. When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Cornerstone Bank chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Cornerstone Bank share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | No | We Don’t Share |
| For our affiliates’ everyday business purposes – information about your creditworthiness | No | We Don’t Share |
| For nonaffiliates to market to you | No | We Don’t Share |
| Questions? | Call toll-free 800-939-9103 |
|---|
| Who We Are | |
|---|---|
| Who is providing this notice? | Cornerstone Bank |
| What We Do | |
| How does Cornerstone Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to your personal information to only those employees who need to know. We require confidentiality agreements with third party vendors needed for products and services. |
| How does Cornerstone Bank collect my personal information? | We collect your personal information, for example, when you Open an account, Deposit money, Pay your bills, Apply for a loan, Make a wire transfer. We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes – information about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. (See below for more on your rights under state law.) |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include financial companies such as PeoplesBank. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. Cornerstone Bank does not share with nonaffiliates so they can market to you. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners can include companies such as insurance providers. |
| Other Important Information |
|---|
| We adhere to Massachusetts Data Protection Law; Standards For The Protection Of Personal Information Of Residents Of The Commonwealth, that mandates personal information be encrypted when stored on portable devices, or transmitted wirelessly or on public networks. Additionally, the regulation calls on businesses to utilize up-to-date firewall protection that creates an electronic gatekeeper between data and the outside world and only permits authorized users to access or transmit data according to preset rules. Children’s Online Privacy, The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children’s Online Privacy Protection Act. |
Mobile Banking Privacy Notice Supplement:
This Mobile Banking Privacy Notice Supplement describes the types of information that is collected (directly or through service providers) in connection with the mobile application (“App”) and related services (collectively, the “Services”) offered by Cornerstone Bank (“the Bank”). This Mobile Banking Privacy Notice is intended to supplement the disclosures in the Bank’s Privacy Notice that you have already been provided with in connection with other products offered or provided by the Bank. In the event of any inconsistency between the Privacy Notice and this Mobile Banking Privacy Notice Supplement, the Privacy Notice shall govern.
Why We Collect Information
The Bank’s App(s) may request your permission to access information, media, or features on your mobile device, such as location, camera, contacts, and/or other features to enrich App features you have enrolled in, simplify your user experience, help prevent fraud, and improve our Services.
Information We Collect
- The type of information we may collect regarding your mobile device can include:
- Device settings
- Unique device identifiers
- Information about your location
- Analytical information that may assist with diagnostics and performance
Some information is collected automatically and does not require any action on your part. For your convenience, you may be asked to grant permission to access features on you mobile device, which may include but is not limited to the following:
| Permission | Allows Access To: | Used For: |
|---|---|---|
| Access to external storage file | Files/media on the device | Secure message attachments |
| Audio | The device’s microphone | Chat |
| Camera | The device’s camera | Mobile remote deposit |
| Contacts | Contacts on the device | Person to Person Payment/Recipient List |
| Location* | Your location information | Maps, Fraud Detection Services |
Before granting access to this information, you may be prompted to give the App that permission. If you do not wish to grant that permission, you may decline. If you decline access to your mobile device, some of the functions of the App may not be available, e.g. if you decline access to your camera, then you will not be able to deposit a check via the App. If you later change your mind, those permissions can be updated in your device’s settings.
*Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you may subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.
Please contact the Bank regarding questions about the information included in this Mobile Banking Privacy Notice by:
Calling Toll Free (800-939-9103)
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