We care about the health and safety of our community and want to inform you of the steps we are taking to protect our customers and employees. We also want to remind you of our digital banking options and provide you with access to accurate resources.
All branch lobbies and drive-up lanes are operating at their normal hours.
How We’re Protecting You
Plexiglass protective shields have been installed at teller stations, desks, and offices, hand sanitizer is available for use, there are floor stickers to remind you to practice social distancing, and we are requiring all employees and customers to wear masks.
Please note, you may be required to remove your face mask for identification purposes.
Beginning August 1, 2020, Governor Baker announced a travel order requiring anyone traveling from a state that is not designated by the Department of Public Health as a lower risk COVID-19 state, that you are required to fill out a “Massachusetts Travel Form” and quarantine for fourteen (14 days) upon returning to Massachusetts, or produce a negative COVID-19 test result administered no more than 72 hours prior to arriving in Massachusetts. We are requiring all employees to follow this order. Please click here for more information.
Our Customer Information Center is open Monday-Wednesday, 7:30am-6:00pm, Thursday, 7:30am-7:00pm, Friday, 7:30am-7:00pm, Saturday, 8:30am-1:00pm, and Sunday, 10:00am-2:00pm
As always, if you have any questions or concerns, please call us at 800-939-9103.
Important Information for our Mortgage and Consumer Loan Customers
If you’re having trouble making your loan payments due to a coronavirus-related hardship, please contact our Financial Wellness Dept. at 800-939-9103.
Important Information for our Business Customers
As a preferred SBA lender, we are here to help you participate in the recently enacted federal relief programs designed to keep businesses up and running. Please click here for information.
Your Call is Important to Us
Due to a high volume of calls hitting the public phone network, our phone lines may be temporarily unavailable. Website connectivity may also be affected by this. At times, you may experience a slow response while using our website. Thank you for your patience.
Alternative Banking Options
We understand that situations like this can affect your everyday life and normal habits. We would like to remind you of the great digital and remote banking options available to you 24/7.
Online Banking & Bill PayWith Cornerstone Bank Online Banking & Bill Pay, you can get your banking done with only a few clicks. Learn More
Enjoy the convenience and flexibility of secure account access anytime, anywhere. What’s even better, it’s FREE! With Online Banking & Bill Pay, you can check your account balances, transfer funds, review recent transactions, pay bills, and much, much more.
Mobile BankingManage your banking needs anytime, anywhere from your device with the mobile banking app from Cornerstone Bank.Learn More
With the Cornerstone Bank FREE* Mobile Banking App, it’s easy to deposit checks, view balances, pay bills, transfer money, and find nearby ATMs on your mobile device.
To get started, simply download the Cornerstone Bank App in the App Store** or Google Play.***
**Apple, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
***Android is a trademark of Google Inc.
Telephone BankingPerform a range of financial transactions over the telephone 24/7, without the need to visit a bank branch or ATM.Learn More
Bank information available toll free 24 hours a day, 7 days a week from anywhere in the U.S. Dial 1-888-885-8VIP(8847) to access account information, transfer funds, inquire on bank hours and locations, check rates and more.
ATMsMake deposits, withdrawals, transfers, and more.Learn More
Available at all full-service locations.
Be Aware of Fraud
Scammers take advantage of uncertain situations.
Please visit the Federal Trade Commission’s site for specific coronavirus-related scam information.