We currently have an opening for a Customer Relations Supervisor at the Sturbridge Office located at 200 Charlton Road, Route 20 Sturbridge, MA 01566.
As a Customer Relations Supervisor, you will perform a wide variety of transactions to service customers in conformance with established Bank policies and procedures. The Customer Relations Supervisor supervises and schedules the daily activities of the Branch as needed. Assists Customer Relations staff with customer transactions. Builds trust with customers by identifying financial goals through established customer experience processes and proactively provides advice and guidance to customers to help them meet their financial goals. Ensures the accuracy of activities. Balances transactions and cash at the end of the day and participates in the branch settlement.
Our generous benefits package includes health, dental, vision, life, short and long-term disability plans, retirement benefits, generous PTO, sick leave, tuition reimbursement, and more!
The minimum requirements for the Customer Relations Supervisor are high school diploma or equivalent. This position requires 12-18 months of in branch training to learn all aspects of the position. The Customer Relations Supervisor must have strong verbal and written communication skills; possesses professional communication ability including active listening. This candidate must be available to work extended and/or weekend hours and be available to attend training as needed.
Email firstname.lastname@example.org with questions regarding our application process.
Cornerstone Bank is an equal opportunity employer.